Support Center

Find the answer, or reach our desk

Use our guides for DNS, databases, and SSL, or contact the technical desk when you need hands-on help with your site.

Knowledge base

Common technical topics

Server migration

Move files, databases, and settings to a new environment with a clear sequence of checks before cutover.

DNS zone records

Configure A, CNAME, and MX records so your domain points to the right services and propagates reliably.

Mail routing

Set up mailboxes and forwarding rules, and check the records that keep messages delivered to the right inbox.

Escalation path

When a manual fix is needed

Our desk triages each request, confirms the affected service, and works through recovery steps in order. You receive updates at each stage until the site is back and stable.